Frequently Asked Questions

Everything you need to know about your KT Tape order and products.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Are KT Tape products hypoallergenic?

Yes, our tapes are designed to be skin-friendly and are latex-free and rubber-free to prevent irritation for those with sensitive skin.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.

Can I use KT Tape during water-based activities?

Absolutely. Our KT Tape Pro and Extreme lines are specially engineered with synthetic materials and extra-strength adhesive to remain effective during swimming, showering, and high-moisture activities.